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CenterWatch Cancellation & Return Policy
Newsletters and Online Databases
The CenterWatch Monthly, Research Practitioner, CWWeekly, Drugs in Clinical Trials Database and the eDirectory of the Clinical Trials Industry
Customers can cancel their subscription in the first 60 days for a full refund. After 60 days a pro-rated refund will be given for the time remaining on the subscription.
Books and Pamphlets
State of the Clinical Trials Industry 2006 and 2007, The Emerging Markets of Clinical Research, Becoming a Successful Clinical Research Investigator, Guide to Patient Recruitment and Retention, Protecting Study Volunteers in Research, Third edition, The CRC’s Guide to Coordinating Clinical Research, The CRA’s Guide to Monitoring Clinical Research, Volunteering for a Clinical Trial, A Word from Study Volunteers, Understanding the Informed Consent Process,Ensuring a HIPAA-Compliant Informed Consent Process, eClinical Trials: Planning and Implementation,
You may return these CenterWatch publications within 45 days of delivery for a full refund. *
CenterWatch is unable to accept returns of specific publications, noted above, including:
SOPs
Standard Operating Procedures for Good Clinical Practice at the Investigative Site, Policies and Standard Operating Procedures for the Institutional Review Board, Standard Operating Procedures for Good Clinical Practices by Sponsors, Standard Operating Procedures for Good Clinical Practice by Sponsors of Medical Device Trials
Returns of our SOP products for a full refund will only be accepted if they meet both of the following criteria: *
- Returned within 45 days of delivery
- CD-Rom is included and still sealed (hasn’t been opened)
*We'll also cover the return shipping cost if that return is a result of our error. Please note that we are unable to exchange items, however, if you received a damaged, defective, or incorrect item, please contact us 800-765-9647.
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